Frequently Asked Questions

 
 
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compatibility

What drones are compatible with SmartCam3D View?

  • DJI Phantom 3 and 4
  • DJI Inspire 1
  • DJI Mavic Pro

Which smart phones/tablets are compatible with SmartCam3D View?

  • iOS devices (Android coming soon)
 
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Augmented reality map Overlays

What types of AR overlays are available with a subscription?

World map data is included in subscriptions:

  • Streets and roads
  • Landmarks and points of interest
  • Trails, waterways and national boundaries
  • Railroads and airports.
  • Custom points and lines created in Google Earth.

 

 
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TRouble shooting

NO VIDEO - BLACK SCREEN

  • With SmartCam3D View open, turn the controller on and off.

VIDEO WITHOUT AR OVERLAYS

  • If AR overlays do not show, check mobile connection.

AR OVERLAYS ARE NOT PERFECTLY ALIGNED ON THE VIDEO

  • If you have not done so perform a compass calibration.
  • Drone technology is very good, however it is not perfect.  Small errors in inertial measurements result in misalignment of AR overlays.  In general the errors are reduced as the aircraft approaches a object.  

ADDITIONAL QUESTIONS OR COMMENTS

CALL: 608-824-1131 OR Contact us below:

 

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